MFORCE is a web based workforce management solution that enables businesses to consistently deliver higher levels of customer service and customer satisfaction. MFORCE transforms the business processes by connecting the field staff with office supervisors and dispatchers in real-time, to drive superior efficiencies and improved responsiveness from field operations. Mforce consists of the following use cases;
- View staff availability and attendance.
- In-Built CRM module.
- View of real time geographical location and update to dedicated staff.
- Management of tasks, services and resources.
- Schedule of appointments and meetings.
- Invoicing and billing.
- View client details and locations.