A platform for managing restaurants, bars, and retail loyalty programs, tracking of revenue and staff performance. The technology is developed to analyze the consumer engagement by which the service can be improved. The motto behind this platform is to provide the benefits to the regular consumer of services, regarding rewards and loyalty cards.
About the Client
About the Project
The project is to develop a platform for the analysis of the better consumer engagement to any restaurants, bars, or retail outlets and also to provide the loyalty benefits. The client needs a complete platform which could solve the following use cases:
- Registration of different restaurants, bars and retail outlets with there services
- View all clients/restaurants, and their service offered
- Admin to delete/add/edit restaurants
- Various benefits and loyalty card as per membership tier
- Different campaign for a number of occasions like Blast campaign, Birthday campaign
- Sort/filter clients based on their membership cards
- A customer with loyalty benefit can send or invite another person
- Generation of QR Codes, QR Posters, and invite QR Cards
- Record of Check-in or Check-out members
- Invitation to customer loyalty card program of the restaurant
- Category and Item based revenue tracking on monthly, daily and yearly basis
- Comparison analysis of particular events, for specific date with average daily usage through graphs and charts
The Solution
The complete solution for managing restaurant, bars, and retail loyalty program, tracking revenue and staff performance for better consumer engagement was built for the client with the following components:
- Web Application for Admin and Staff
- Web application for customer
- IOS mobile application for customer
- Android mobile application for customer
Technology Stack Used
- Frontend – AngularJS
- Backend – NodeJS
- iOS – Objective-C, Swift
- Android – Java, XML
- DB – MongoDB
